Terms & Conditions

Last updated: June 20, 2026

These Terms & Conditions govern your use of designedbymarso.com and the purchase of digital products from Designed by Marso.

By accessing the website or purchasing a template, you agree to these Terms.

Products

All products sold are digital Framer templates delivered electronically. No physical goods are shipped.

Templates are delivered as a Framer remix link to the email provided at checkout, allowing you to duplicate the template directly into your Framer account.

Payments

All payments are securely processed through trusted third-party providers such as Polar, which handle payment processing, billing, and transaction security.

License & Usage

All templates sold by Designed by Marso are the intellectual property of Designed by Marso. By purchasing a template, you are granted a single non-exclusive, non-transferable license to use it under the following terms:

License

Each purchase grants one license, which allows you to use the template to create a single final product on one website (personal, commercial, or client project). Using the same template on more than one website is not permitted. To use a template on an additional website, a separate license must be purchased for each one.

You may:

Use the template for one website of your choice
Customize, modify, and adapt it freely
Receive all future updates to the template

You may not:

Use the same template for multiple separate websites
Resell, redistribute, or sublicense the template, in original or modified form
Sell or share parts of the template (sections, components, animations, or design elements) separately
Claim the template or its design as your own original work
Submit the template or parts of it to other template marketplaces or design directories
Share source files publicly or privately
Use the template for illegal or unethical purposes

Violation of these terms may result in license termination without refund.

Refund Policy

Designed by Marso offers a 7-day money-back guarantee on individual template purchases to ensure customer satisfaction. Due to the digital nature of the products, refunds are subject to the following terms and conditions:

Refund Request Customers must contact designedbymarso@gmail.com within 7 calendar days of purchase to initiate the refund process.

Valid Reasons for Refund Refund requests must include a valid and detailed explanation. Valid reasons include:

Technical issues that prevent the use of the template as intended
Dissatisfaction with the product due to unmet expectations, provided these expectations were within the scope of the product's advertised features

Invalid Reasons for Refund Refund requests will not be approved for the following reasons:

Project cancellations or changes in project scope unrelated to the template itself
Lack of familiarity with the Framer platform or failure to review Framer's associated costs before purchase
Mistaken purchases, unless another template is selected as an exchange
Change of mind without making reasonable use of the template

Resolution Before Refund Before issuing a refund, customers must demonstrate that they have made reasonable attempts to use the template. I may request that customers:

Share details about the issue(s) encountered
Review support materials provided (e.g., guides, tutorials, or FAQs)
Participate in troubleshooting via email, if necessary

Template Unpublishing Requirement Prior to refund approval, the customer must unpublish any websites or projects created using the refunded template and remove the template from their Framer account. Refunds will not be processed until this step is confirmed.

Refund Denial Designed by Marso reserves the right to deny refund requests if:

The request does not meet the criteria outlined above
The request is made after the 7-day window
Evidence suggests the template has been used beyond evaluation purposes (e.g., extensive customization or prolonged publication of a site)
The customer has not made a reasonable attempt to resolve issues with support first

Refund Acceptance and Processing Once a refund request has been reviewed and accepted, the refund will be processed within 1 working day. The purchase amount will be refunded using the original payment method. Please note that it may take up to 10 business days for the refund to appear on the customer's bank statement, depending on the payment provider.

All-Access Pass The All-Access Pass is non-refundable due to the value and scope of the product.

Support

Template purchases include lifetime email support for setup guidance and template-related questions.

Custom development, design changes, or implementation services are not included.

Bonuses

Some purchases may include third-party bonuses such as free months of Framer Pro subscription. These bonuses are provided as a courtesy and are subject to Framer's terms and availability. Designed by Marso is not responsible for changes to or discontinuation of third-party bonus offers.

Third-Party Services

Templates sold on designedbymarso.com are designed for use with Framer, a third-party platform. Your use of Framer is subject to their own terms and pricing. A Framer account is required to use the templates.

Designed by Marso is not liable for issues arising from third-party services, including payment processors (Polar), hosting providers, or platform changes.

No Guarantees

While I aim to deliver high-quality templates, designedbymarso.com makes no guarantees regarding specific business outcomes or results from using the templates. All products are provided "as-is."

Limitation of Liability

Designed by Marso shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, profits, or data, arising from the use or inability to use the templates.

Total liability is limited to the amount paid for the specific product in question.

Governing Law

These Terms are governed by the laws applicable in the European Union.

Changes to These Terms

These Terms may be updated from time to time. Any changes will be posted on this page with an updated date. Continued use of the website or products after changes are posted constitutes acceptance.

Contact

For any questions regarding these Terms, please contact: designedbymarso@gmail.com